Sustaining Students: Retention Strategies in an Online Program

by Emily Boles, Barbara Cass, Carrie Levin, Raymond E. Schroeder, and Sharon McCurdy Smith

Published on Wednesday, December 15, 2010

Key Takeaways

  • With students spread across 47 states and a dozen countries, the University of Illinois at Springfield faces a significant challenge in promoting student persistence.
  • Program coordinators who know each student majoring in their online degree program keep in close touch with those students to assure that their learning and academic planning needs are met.
  • Online student peer mentors who model best student practices and serve as a liaison between students and faculty members provide effective support in selected classes.
  • These and other approaches have resulted in an online course completion rate that hovers just two to three percent below the on-campus completion rate, and the degree-completion rate among online students is equally strong.

Read the complete article at: http://www.educause.edu/ero/article/sustaining-students-retention-strategies-online-program