Explore the ACT WorkKeys Assessment information developed to measure foundational hard and soft skills relevant to any occupation, at any level, and across industries.  Each assessment has characteristics and skills divided into seven levels of difficulty.  Use the information to explore ideas for developing or enhancing learning activities.

Relevant Categories:

  • Graphic Literacy – Use charts, graphs and diagrams for identifying what information is being presented and understanding how to use it.
  • Workplace Documents – Be creative and incorporate readings that reflect real workplace documents.  Learners can gather information from the documents to make job-related decisions and solve problems. Sample documents can include messages, emails, letters, directions, signs, bulletins, policies, websites, contracts, and regulations.
  • Business Writing – Assess learning activities in the context of workplace writing needs.  Content needs to be clear and free of distractions such as poor grammar, misspellings, and extraneous information. Explain to learners how careless errors may lead the reader (e.g. customer, supervisor etc.) to believe other errors may exist in terms of facts, resulting in the writer (or employee) losing credibility and trustworthiness.
  • Workplace Observation – Provide opportunities for learners to observe, follow, understand, and evaluate processes, demonstrations, and other workplace procedures.
  • Fit – Help learners identify interests and values compatible with a work environment conducive for job success.  
  • Talent – Develop activities to increase awareness of a student’s attitude or behavior, that if demonstrated in the workplace, could lead to disciplinary action or termination.  Provide opportunities for growth and feedback.