Many faculty who have imported course content from Blackboard have founds links that appear to be active don’t work. Here are common issues with imported links, and the steps you can take to fix your links.

Problem #1: When I or my students click on the link, we receive an error message which says the content is insecure. I know it is a good link to a safe website. What can I do?

Explanation: When a link has been created for a site that does not use the https: (secure) protocol, Canvas will return a message about “insecure content,” because Canvas is a secure (https:) site.

Solutions:

  1. When including the link in a module, set the link to open in a new tab.
  2. Create a new link in a Canvas “page”

Problem #2: My link shows as “broken” but I know it works. What can I do?

Explanation: Canvas uses “iframes” to display webpages. There are many websites (including the UIS website) that do not allow pages to be displayed as iframes for security purposes, and this can make the links appear broken in Canvas. These links, when imported from Blackboard, are often listed in a module, but as unpublished. This helpful feature helps us to remember to check how these links will display to students.

Solutions:

  1. When including the link in a module, set the link to open in a new tab.
  2. Create a new link in a Canvas “page”

Problem #3: My imported Kaltura links no longer work, but I know my videos are still there. What can I do?

Explanation: If you Kaltura media links have “BBLEARN” included in the link, they are linking to the My Media area in Blackboard. Students will not be able to view them.

Solution: Follow the steps in this video to add Kaltura media links to your Canvas course.