A publication by Virginia Commonwealth University provides 7 Steps for Providing Constructive Online Discussion Feedback Successfully. Their suggested template for feedback includes:
- Start with something positive – “You did very well in this week’s discussion.”
- State the grade and reason right away – “This week you earned 20/25 points.”
- State the correction as a reminder or recommendation – “Remember, five postings are needed for full participation points.”
- Provide an example or tip to reach the goal – “Here’s an example of a solution that earned full points.”
- State your expectation – “In the upcoming weeks, I will be looking for….”
- Remind them of available help – “Your success is important to me, so please email me when you have questions.”
- End with something motivational – “This was a tough assignment, but you did well overall.”
The complete article can be found here
A Journal of Educators Online study of online graduate students looking at what should be included in effective feedback and how should effective feedback be provided to students found five themes of effective instructor feedback:
Themes of Effective Instructor Feedback
|Student Involvement and Individuation
||Effective feedback is a mutual process involving both student and instructor.
- Feedback should include personalized messages & examples that reflect the student’s contributions
- Feedback should be private
|Being Positively Constructive
||Effective feedback provides constructive guidance that builds confidence.
- Feedback should be positive, encouraging & friendly
- Feedback should provide suggestions for improvement
||Effective feedback guides through explicit expectations and ongoing coaching.
- Feedback should create structure & guidance
- Feedback should provide clear ground rules & state expectations
||Timelines for effective feedback are mutually established and met.
- Feedback should be prompt
- Instructor should set expectations on time frame for feedback & announce if time frame will not be met
||Effective feedback is applicable to future situations.
- Feedback should guide students on how to improve for future class activities