Internet Access Down from the UIS Campus

FINAL UPDATE: Just got a call from CITES (10:22 PM). The network engineers found a software fault on one of the routers and corrected it.

UPDATE3: Internet access has been restored (about 10 PM). No word yet from CITES on what the cause was.

UPDATE2: CITES tech support person (Nathan) took my info and will contact network specialists and get back to me. Access to several web sites at uillinois.edu works fine. Access to web sites at the Chicago campus does not. Could be a hardware failure or possible a configuration issue. We will need to wait to hear back from the CITES folks before we have any info on how much longer it might be down.

UPDATE1: We’ve confirmed that this issue seems to be with the ICCN network, outside of UIS’s sphere of control. We are attempting to contact someone at the ICCN NOC now.

Approximately 7:00 PM this evening, access to and from the Internet from the UIS campus stopped working. ITS staff are currently working on the problem.

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