Below is a link to a draft document outlining the usage and maintenance guidelines for the ITS Services Status blog. I am asking everyone to take a look at it and provide feedback on it. Do these guidelines make sense? Is there something important missing? What could be done to make the ITS Service Status Blog more successful? Please let me know what you think, especially if you have any reservations of any kind.

Please post your comments about the guidelines here for others to see as well. If that is not possible, e-mail them to me and I’ll post them for you.

Thanks!

Curtis

https://edocs.uis.edu/Departments/ITS/ITS%20Staff%20Docs/Guidelines%20for%20ITS%20Status%20Blog%20Usage%20and%20Maintenance.docx

Hi all,

As you are aware, Andrew Fitzpatrick is leaving us as of April 28th to accept a position at Horace Mann.  We are planning to meet for lunch at La Fiesta (2830 Stevenson Dr.) on Tuesday, April 26th  at 11:30 am to wish Andrew well and good luck at his new job.  If you would like to meet for lunch, please RSVP by the end of day on Friday, April 22nd so I can make any necessary arrangements with La Fiesta.   Thanks.

Kelly Walraven
kwalr2@uis.edu

We have been experiencing some issues this morning and are keeping the following status information up-to-date here:

There are some interesting changes in Service Pack 1. This document highlights some of the changes and new features.

http://goo.gl/PacKc (Shortened URL to eDocs.uis.edu)

This is a friendly reminder for everyone to take a moment and complete the video form for the ITS Staff Video.  We welcome any input that we receive.  To submit your ideas and suggestions, please click on the link below.  Thank you!

https://illinois.edu/fb/sec/846513

The helpdesk monthly reports page has been updated to include statistics for March 2011. The page is viewable here:

http://www.uis.edu/its/techsupport/calltotals.html

todd

If anyone is thinking of testing the new version of Business Objects Desktop Intelligence, I would recommend waiting. Michelle Bergman informed me that there have been some issues when using the newest version of Business Objects from outside the AITS VPN. The latest version is scheduled to be officially released in June of this year.

Thanks
chris

Andrew Fitzpatrick has accepted a position with Horace Mann.

His last day at UIS is April 28. Andrew is very talented and has contributed much to ITS these past few years. He will surely be missed, and we wish him well in his future professional endeavors.