Monthly Archives: June 2011

Elevator in UHB

The elevator that goes to the basement for the MDF is not working. If you need access to the MDF you must enter through the lower level entrance door at the southwest basement level.

Jamie Voyles
HSB 119
217 206-7840

Power outage in housing

It appears based on the What’s up service that at 10:36 late night the power to all of housing and Cox Children Center was lost for about 45 minutes. The What’s up reports start at 10:36 and the devices begin to come back up at 11:11. Verifying that all devices are up and working.

Jamie Voyles
HSB 119
217 206-7840

ICCN Network Fiber Cable Severed

This morning the ICCN experienced a fiber cut on the connection between the UIC campus and 600 S. Federal.  This cut resulted in a segmentation of the ICCN optical ring.  At this point we are not aware of any interruptions in service however the resiliency of the ICCN has been compromised.  ICCN Engineers are working to resolve the problem.  At this point we do not have an estimate for the resolution of this problem.  Additional updates will be sent as they become available.

If you have question or would like to report a problem please contact ICCN Support at one of the options listed below.

Emergency: 217-265-4226

Email: support@ui-iccn.org

Web Ticket: http://iccn.illinois.edu/contact-us/tickets/

LRK 220 wireless

The contractor is coming Friday June 10 to complete the terminations for the wireless AP units in the 220 Building. I spoke with Matt on the phone and we have things worked out.

Jamie Voyles
HSB 119
217 206-7840

Welcome Chris Mueller!

Our latest edition to our ITS family started today in the helpdesk.  His name is Chris Mueller and he started today as an ITS Support Associate and will be working on supporting MCR as well as many other duties.  He formerly worked in a helpdesk environment for the Illinois courts system and we are excited to have him with us.  Please help us make him feel welcome!

thanks,
Todd