Updated E-mail Service Fee Policy

The e-mail service fees policy on our ITS website will soon be updated to that shown at the bottom of this post. If a request comes to you involving increasing e-mail storage limits, please refer them to the HelpDesk, who will ensure the policy is applied consistently.

If you have any questions, please let me know.

Thanks!

Curtis


Email

The UIS campus employee email system is currently Microsoft Exchange 2010. One mailbox with 2 GB of email storage space is provided to each employee at no charge. Employees that require additional email storage space for academic or administrative needs may submit a request by e-mailing the Technical Support Center (techsupport@uis.edu). Requests should include an explanation of the need for additional space and the funding source. Upon approval, up to 5GB of storage may be granted in increments of 1 GB. Only one mailbox is allowed per person.

· Each additional 1 GB of storage space above standard amount: $10 per month

Each department is provided with one mailbox with 500 MB of storage space at no charge. Each departmental mailbox must be assigned to an ‘owner’, someone who is responsible for actively overseeing the mailbox content and usage. Departmental mailboxes that are not actively monitored for new messages may be deleted. Requests for additional storage or additional mailboxes should include an explanation of the need for additional space and funding source. Upon approval, up to 2 GB of storage may be granted in increments of 500 MB per mailbox.

· Each additional 500 MB of storage space above standard amount: $5 per month (per mailbox)

· Additional department Exchange mailboxes – $50 setup, $12 per month (per mailbox)

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