Monthly Archives: September 2011

Invitation to Educause Live! Event

October is National Cyber Security Awareness Month and ITS will be undertaking several different efforts to raise awareness within the UIS community.

Next Tuesday October 4th at noon, Educause will be presenting a webinar entitled Cybersecurity as a Shared Responsibility: Stop, Think, and Connect. In this webinar, representatives from the White House, the U.S. Department of Education, and the Higher Education Information Security Council will discuss international and national cybersecurity strategies, the importance of cybersecurity awareness for both citizens and organizations, and the role that higher education plays in addressing cybersecurity challenges in an increasingly interdependent networked society. They will highlight the “Stop, Think, Connect” campaign that is being spearheaded by the National Cyber Security Alliance and the U.S. Department of Homeland Security and will also feature the SANS “Securing the Human” awareness materials that are being used by several institutions this fall in an effort to raise awareness among students, staff, and faculty.

ITS will be extending an invitation to the campus community to join together in the UHB 2008 classroom room to attend the webinar. Afterwards, we will open the floor up for a Q&A session to ask ITS folks and faculty from the Computer Science department any questions that may be on their mind about what efforts UIS is making in the education of the campus community and our ongoing work to protect our systems and information from abuse.

An e-mail will be going out to the campus community soon with more information. I would welcome any thoughts you might have on making this effort as successful as possible.


P.S. We are looking for volunteers for other planned CyberSecurity month activities. If you’d like to help, please let me know.

Kelly is leaving…

I regret to announce that Kelly Walraven is leaving ITS. She has accepted a position with the College of Education & Human Services. Her last day with us will be October 14. Kelly has been a valued member of the ITS team and I sincerely thank her for her contributions.

Please join me in wishing her the best,

Issues with UIS Faculty Distribution List – RESOLVED

Update: 9/28/2011 10:00 am

We were finally able to persuade the AITS folks to delete the conflicting distribution list on their system. The sync last night worked normally and the UIS Faculty list is also functioning normally. AITS is planning on creating a new list object tomorrow but they will ensure its name doesn’t conflict with one of ours, so things should be fine. We will continue to monitor and keep you updated should things change.

Update: 9/23/2011 10:00 am

The distribution list name change that was performed by the AITS/OBFS folks did not resolve the issue. Even with the object name changed, the problem continues to arise. We are now asking them to exclude that list object from the nightly syncs. In the meantime, we will continue to delete the bad object each day so our own distribution is not affected.

Update: 9/22/2011 4:00 pm

The AITS/OBFS folks have renamed their list to “OBFS UIS Faculty” which should resolve the conflict problem. We will check things again tomorrow morning to validate the fix.

Update: 9/22/2011 8:00 am

We are in contact with the UA Exhange Administrators. They are trying to make contact with the problem distribution list owner to arrange for a name change or some other remedy. In the meantime, several Network Services folks are checking each morning to remove the bad entry as early as possible.

There has been an ongoing issue with the faculty distribution list for the past week or so. The symptom is that the sender receives an error message when they try to send mail to this list. The error is “the e-mail address for UIS Faculty is invalid.”  They can hit ‘ignore’ and the message will typically go through. In one reported case we’re aware of, the message did not go through and instead returned a fatal error.

Brian performed several troubleshooting steps on this issue last week. One Microsoft-recommended solution ended up clearing the contents of the list entirely. The list was repopulated with known faculty from Banner, but some non-faculty names had to be manually added back in.

Brian was able to narrow down the issue to it being a problem with a duplicate list name in the University of Illinois Exchange system. UIS synchronizes the UI Exchange information with our system daily. Each time the sync takes place, it breaks our faculty list. Turning off the daily synchronization might keep this from happening but would most likely create new issues.

Once a day as early as possible, Brian is deleting the bad entry on our side so the list functions again. We have also submitted a trouble ticket informing the UI Exchange administrators of the issue and requesting they delete or rename their list.

9/19/2011 13:26

Succesful Desk Audit for Kevin

Over the past several months, Kevin Zepp’s position as a Network Specialist I on the Network Services team has been in review by the UIS Human Resources department as part of a desk audit. The results of the audit confirmed that over the past several years he had been steadily growing in his skills and abilities and has taken on additional responsibilities beyond those of his classification. Therefore, HR will be reclassifying Kevin’s position to better align with those responsibilities. Kevin’s new working title will be Network Engineer.

Congratulations, Kevin!

Mobility Licenses for ASA Firewalls

We have purchased and install the licenses for mobile device access using the Cisco Anyconnect VPN.
The license should allow Windows Mobile, iPhone, iPod and Android devices to connect using the Anyconnect VPN.
Our preliminary test (one iPhone) worked please try it for yourself and let us know.


Jamie Voyles
HSB 119
217 206-7840

Local TV channels

The 8 local off air channels will experience some outages this morning as Brian from Campus Televideo changes the satellite dish used to capture the channel content. The new dish will point at a different orbiting satellite.
Brian hopes to have the task completed by noon today.


Jamie Voyles
HSB 119
217 206-7840

Issues with New UOFI Active Directory Domain Users

In support of their move to Exchange 2010 and Unified Communications, the UIUC campus is undergoing a transition from many active directory domains to more unified domain strategy. They have created a new UOFI active directory domain and are well into the process of migrating users into it. And as UA folks who work at UIS are moved into the new UOFI domain, their access to UIS services (printers, mailboxes, the wireless network, etc.) using their UIUC credentials has broken.

We are working to establish a new active directory trust between the UIS and UOFI domains. As soon as that is in place, the access issues should go away.


UHB Door Locking Issue

Pam has noticed a problem with 3 of the UHB lab doors.  UHB2000 and UHB2028 do not lock on schedule.  Brian has checked the settings in Velocity and they all appear to be correct. Pam has initiated a procedure to have our campus guys check it out; hopefully the electricians will find something.