Monthly Archives: October 2011

Lync Frontend Server Conversion

This coming Thursday morning, November 3rd, at 10:00 am, the network systems team will be performing a conversion of the Lync frontend server from a physical machine to a virtual one in order to move this system from a pilot configuration into a production-ready state. This migration should be completed by noon. During the time of migration, no Lync functionality will be available.


Welcome back Terry!

I’m pleased to announce that Terry Powell will be rejoining the ITS team, on a part-time basis, starting Monday, October 31. Terry was the Assistant Director of Application Development and Database Support prior to his retirement about a year ago. Terry will be working with our application development team on special projects such as institutional cost study, enrollment trends reporting, etc.

Soup & Chili – October 27, 2011, HSB 132

We are having soup and chili in the conference room on Thursday, October 27, 2011. Please let me know if you are planning to attend.

UIS Staff, please let me know what you will bring to the potluck. Students you may bring something if you want to but it is not required.

So far this is the information that I have:

Jamie – Chili
Curtis – Chili
Pam – Soup
Roger is brining bowls
Scott – soup spoons
Maureen – dessert
Brian – Bread



Maureen Hoover
Enterprise Systems Coordination (ESC) Team
Administrative Information Technology Services (AITS)
One University Plaza, MS HSB 103
Springfield, IL 62703

Bill Cox is Moving to the Technology Support Center

I’m pleased to announce that, effective today, Bill Cox is migrating from the ISAT team over to the Helpdesk team. Bill will be primarily focusing on supporting hardware installations and repairs, including desktops, notebooks and various flavors of Apple OS X machines. Bill will be learning the in’s and out’s of supporting the UIS computing customers from Allan Young in preparation for Allan’s retirement in February. And, of course, Bill will be helping out on the front lines of customer support as well as tackling related Helpdesk support needs.

For those who may not be familiar with his background, Bill has a rich history in supporting IT systems in higher education environments, including at Lake Land College, Lincoln Land Community College and right here at UIS. Bill has a bachelors degree in liberal studies and is currently pursuing a Masters in Management Information Systems. With his education and experience, Bill is a valued asset wherever he goes, and we’re especially grateful to have him joining us.

Please take a moment to congratulate Bill next time you see him.

NCSM Tip of the Week Feedback

Curtis & ITS Group:

I appreciate the clear, concise way you communicate these tips. They are easy to understand for those of us who are not as tech-savvy, and brief enough to not be overwhelming. I find the specific weekly tips much easier to implement than a one-time, covers-all campaign.

Thank you,


Monica L. Kroft
Administrative Assistant to the Provost
University of Illinois Springfield
One University Plaza, MS PAC 525
Springfield IL 62703-5407

help organizing a live lecture from The Gambia

Dear Dennis and Dale,
Thank you so much for your assistance with the live lecture from The Gambia this morning.  Your patience through the many tests over the last week and for trouble-shooting many aspects of the technology are very much appreciated.
It is clear that online technologies will allow us to develop and deepen our connections with UIS’s foreign partners.   Thanks to each of you and the rest of your colleagues in the media center for helping to make this happen.

Best regards,
Hilary Anne Frost-Kumpf, PhD
Associate Professor, Global Studies
University of Illinois at Springfield
Office PAC 322, Mail Box PAC 350
(217) 206-7875,