Blackboard is UP

At 4:27pm on 11/26/11 we received an email from Emily Boles indicating that Blackboard application had a Tomcat error message.

After troubleshooting we found out that the BB database server was down and not listening. After starting the Oracle instance and listener and restarting the Blackboard services on all the web-app servers, the Blackboard application is back up. We checked the uptime of the database server, and it looks like the Blackboard Oracle database server was rebooted (~3:40pm) and the instance did not start correctly after the reboot. My guess is that this problem was due to the power outage.

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