Monthly Archives: March 2012

Internet Restored

It appears that both firewalls were trying to be active at the same time.  I have disabled the secondary firewall and the internet is working normally again.  I will continue to investigate the issue.

internet connection

From: Zepp, Kevin
Sent: Thursday, March 22, 2012 3:59 PM
To: Eslahi, Farokh; Voyles, Jamie N
Cc: Llosa, Tulio Cesar; Spears, Curtis L
Subject: RE: internet connection

I have been working on this problem, it may be a firewall issue. I will let you know what I find.

From: Eslahi, Farokh
Sent: Thursday, March 22, 2012 3:50 PM
To: Voyles, Jamie N; Zepp, Kevin
Cc: Llosa, Tulio Cesar; Spears, Curtis L
Subject: internet connection
We are experiencing slowness, timeout, etc. Any idea why?

Veronica Espina

Veronica Espina has accepted a position with the State of Illinois.  Her last day working for ITS will be April 13, 2012.

Veronica has worked for ITS for almost 2 years and was a member of the UIS community as a student and then faculty member for many years prior to joining ITS.  Since starting with ITS,  Veronica has been the student supervisor and evening Media Lab supervisor.

We wish Veronica Good Luck! as she moves into her new career with the State.


Who:     The entire campus could be affected; however we anticipate no service interruptions.

What:    Test of campus network, Primary routing switch failure.

When:  Thursday March 22, 2012 during the Maintenance window (5-7am)

Why:     Network Services strives to prevent outages by designing a network with built in redundancies.  The only real means of verifying this redundancy is to test them.  We feel confident in our design and therefore we are planning to test a portion of the network.  We will be testing the failover of the campus primary routing switch.

WordPress Updated

WordPress was updated from version 3.1 to 3.3 this morning. Along with updating WordPress all of the Plugins and Themes were also updated.

After performing this update the Onswipe plugin, a plugin that renders the blog for a touch based devices, is now working as well.

Critical Microsoft Patch for Remote Desktop Protocol (RDP)

If your desktop computer is configured to allow RDP connections for remote access, we recommend you apply the most recent patches from Microsoft to fix a recently-discovered vulnerability that could allow a malicious attacker to fully compromise your machine. Should your machine be compromised, it will need to be rebuilt from a known-clean-and-safe source.

ITS-managed Windows servers will be having this fix applied during the Thursday maintenance windows over the next two weeks.

More information can be found here:

Exchange changes this morning

The changes to the Exchange system were completed successfully, and all systems seem to be functioning properly. There have been very few calls in to the Help Desk by users with mail issues related to our change. Please let us know if you are experiencing any strange behavior in Outlook or webmail.

We will do one or two more tests before our 12 noon maintenance window closes to be sure the servers are failing over smoothly and as transparently as possible.

Brian Truter
System Administrator
Information Technology Services
University of Illinois – Springfield
(217) 206-8450 – HSB 116