Welcome, Jae

Dale “Jae” Mercurio will join the ITS Learning Spaces Support team as an Information Technology Technical Associate on Monday August 6. Jae started working for ITS in 2008 as a Media Lab Assistant and was hired as an ITS Graduate Assistant in 2010. Following his graduate studies, ITS was able to retain Jae as an Extra Help employee supporting instructional technology servers. Jae earned his Master’s degree in Computer Science from UIS in May of 2012.

As an Information Technology Technical Associate, Jae will support the backend instructional technology systems such as lecture capture, video streaming, application streaming, printing, virtual desktop, and desktop deployment. Jae’s technical skills, experience, and commitment to ITS situate him well to step in and provide superb support for these widely used systems.

Please stop by Jae’s office in UHB 2026C next week to welcome him in his new role.

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