Monthly Archives: February 2013

Update #2: SAN – Failed Hard Drive

There is some issue with a drive in our SAN (either it has failed or is having errors) that has caused the array to copy data over to the hotspare. The array is currently rebuilding which is causing some high latency in Exchange and other systems. No connected systems are failed at this time, but may have slower than normal response times.

I will try to get Dell here to replace the drive first thing in the A.M.

Update 3/1/2013: Dell has dispatched the replacement hard which should arrive around 1pm today. They recommend we update all drives in the array that are at firmware version KD03 to the newest version (KD0A)as soon as possible. This will be completed over the weekend when the array is at its lowest usage rates.

Right now the array is operating normally, but at a reduced redundancy.

Update #2 3/1/2013: The failed hard drive has been replaced. The SAN is now back to normal. We plan to update the firmware on the remaining drives over the weekend.

________________________________
Brian Truter
Systems Administrator (ITTA)
Information Technology Services
University of Illinois – Springfield
(217) 206-8450 – HSB 116

Vmware Changes during Maintenance Window tomorrow

Just an FYI.

I will be shutting all these servers down to perform resource maintenance on them.

The following will be shut down to add another processor to each.

OTEL3, UISWEB1, UISNEDI07, UIAOTEL1 , UISDATA1, UISWORDPRESS1, UISAPPSRVPROD1, UISWDS1

The following will be shutdown to reduce their memory allocated.

UISSHIBB1 – 2GB, UISTRAINING1- 2GB, UISWPNFS1 – 2GB, UISWPDB1 – 2GB, UISWPAPP1- 2GB, ORAEM – 2GB, UISGPLProd1- 2GB,  UISLYNCEDGE1-2GB, UISBBTORA1-3GB,  UISWPAPP2-2GB, UISCSCMSSQL1-4GB

Thank you,

Shellie Treat
Assistant Director of Network Services
Information Technology Services
University of Illinois – Springfield
(217) 206-7354 – HSB 121

 

 

 

IE 10 for Windows 7

Internet Explorer 10 for Windows 7 has been released to Windows Update as an optional update. It was not originally planned to be released for Windows 7 by Microsoft, but dismal sales of Windows 8 has prompted MS to release the browser for Windows 7 as well.

________________________________
Brian Truter
Systems Administrator (ITTA)
Information Technology Services
University of Illinois – Springfield
(217) 206-8450 – HSB 116

High Latency in Outlook

We believe we have resolved the issue that was causing high latency in Outlook for the last few weeks. Please let us know if things seems smoother, or you are still encountering these types of issues.

________________________________
Brian Truter
Systems Administrator (ITTA)
Information Technology Services
University of Illinois – Springfield
(217) 206-8450 – HSB 116

Portal down Sunday for system maintenance

From: “Nelson, Todd” >
Date: February 10, 2013, 10:53:12 AM CST
To: “Llosa, Tulio C (UIS)” >, “Bellot, Clayton H (UIS)” >
Subject: Re: Portal

Hi Tulio, Yes, there is scheduled maintenance of the portal servers today. There’s more information on the AITS status page at: http://status.uillinois.edu/live/Site.xml?document=SystemStatus.xml. The outage is posted until 6pm, but we should actually be back up around 2pm.

Training available

We have 30+ training vouchers with Skillsets Online. http://www.skillsetsonline.com/skillsetschoices.html

Please take a look at their offerings. If you are interested in a session please and have checked with your supervisor, let me know and I’ll arrange for you to start.

I need to know the following
Session number
Session name
And the date you want to start the session
You have 2 weeks to finish the session once you start, so plan your time.
You will receive an email from Skillsets with login information the morning your session starts.

Jamie Voyles
HSB 119
217 206-7840