Helpdesk Manager Todd Rotroff is currently on FMLA leave. The responsibilities of the Helpdesk Manager have been assigned to Bill Cox, ITTA, until a permanent Helpdesk Manager can be hired.
Bill has several years of supervisory experience and has a working knowledge of the Desktop Refresh Program. Additionally, Bill has expertise in both computer set up and imaging, as well as demonstrated customer service skills.
We appreciate Bill’s willingness to assume additional responsibilities during this time of transition for the Helpdesk.