Monthly Archives: August 2013

Kudos to Bill and Vern

Tulio and Kara:

I am not exactly sure who to direct this email to, but I just wanted to let somebody know how much help Bill Cox and Vern Huber have been to the Survey Research Office over the past several weeks. The SRO is installing a new software for our CATI lab and both Bill and Vern have gone out of their way to help us successfully install this program-including spending the majority of their morning and lunch in this office today.

I would be at a loss without them and cannot express my gratitude enough.

Just wanted to make sure that someone knew about their hard work.

Thanks and have a great holiday weekend!


Ashley Kirzinger, Ph.D.

Director, Survey Research Office

University of Illinois Springfield

Beware: Blackboard Phishing E-mail

Users have reported receiving a “Blackboard Alert” phishing e-mail that asks the recipient to sign-in to Blackboard to view an important course form.  Although the e-mail appears to have been sent from Blackboard, it did not.  The link provided in the e-mail does not take you to Blackboard.  
If you receive one of these e-mails, please do not click the link! If you did and attempted to log-in, please change your password immediately at ITS’s website.
When in doubt, it’s best to type directly into your web browser’s address bar.

FW: New Course Form

This is a phishing attempt, do not click it if you got it J




From: Blackboard Alerts []
Sent: Wednesday, August 28, 2013 2:36 PM
To: Recipient
Subject: New Course Form


Good Morning,

An important course form has been posted to you through the Blackboard Learning System.

Please sign in immediately to view the form.

Click here to sign in

Thank you,

Blackboard Learn.

Exchange Federation

The federation of Exchange with UIUC has been completed.


We should be able to start seeing calendar free/busy and Lync availability information for UIUC folks now.

This was just implemented, it may take some time for things to show up on our side. It is not showing up for me yet at the time of this writing, however.


P.S. We have been federated with the UIC campus previously, and this should not be affected.




FW: Convocation thanks

Farokh, Tulio, & Kara:

I wanted to be sure and let you know how much I appreciate the technical support provided by your staff for our annual Convocation event (as well as for our other major campus events).  It is not only their technical expertise, but their positive attitudes and flexibility that make my job so much easier.  We certainly could not produce such seamless events without individuals like Ian and Dale.

Thank you!


Monica L. Kroft


I was working with the iSCSI connections and I believe this server rebooted. Just in case you get calls


Shellie Treat
Assistant Director of Network Services
Information Technology Services
University of Illinois – Springfield
(217) 206-7354 – HSB 121


Lync 2013 Migration

We will be migrating all users to Lync 2013 on Thursday morning.  There should be no noticeable impact on users. If they are connected to Lync during the time of the migration, Lync will log them out and log them right back in.  It happens in seconds, so we are not anticipating anyone even noticing.

Once everyone is migrated successfully, we will send out an announcement to the campus letting them know about the new features and directing them to the Lync webpage for more information, which has been updated to reflect the changes in Lync 2013, and encouraging them to attend a workshop.

We will also encourage users to install Lync 2013 (which they can get from the WebStore for free) so that they can take advantage of the new features.

new media room door locks

There are two new locks on the doors entering the back of Media services in BRK

Both locks have proximity readers which are active.  If you have a proximity card and would like access please let me know I can add your card into the system.

Both locks also have keypads, this is where it gets tricky, they are different software versions so on the door opening to the back of BRK auditorium the code is #555555.  The lock on the door opening towards the elevator the code is 555555*.  Suttle differences but they are different.

I don’t know, why they change the pattern!  I wanted to make sure everyone knows that they are different.



Jamie Voyles

HSB 119

217 206-7840