FW: ICCN Event: Fiber cut between Decatur and Urbana IL (08/06/2013) 0045)

Jamie Voyles
HSB 119
phone 217 206-7840
fax      217 206-7742

From: owner-iccn-outages-l@LISTSERV.ILLINOIS.EDU [owner-iccn-outages-l@LISTSERV.ILLINOIS.EDU] on behalf of Skaar, Chris [cskaar@ILLINOIS.EDU]
Sent: Tuesday, August 06, 2013 1:11 AM
Subject: ICCN Event: Fiber cut between Decatur and Urbana IL (08/06/2013) 0045)

## Description ##

At approximately 0045 on 08/06/2013, ICCN engineers were notified of a fiber cut on the ICCN network between Decatur and Champaign, IL.  Calls to the fiber vendor confirmed that this was scheduled maintenance.  The ICCN had not been notified of this maintenance.  The fiber vendor stated that the outage window is from 0001 to 0600.


## Impact ##

Redundant Layer 3 services on the ICCN automatically rerouted to recover from this fiber cut.  Optical services that traverse the ICCN path between Urbana and Decatur will remain down for the length of the outage. 


## Notes ##

ICCN Engineers will monitor the situation and send a note when all services have been restored or if the outage exceeds the expected outage window.  We will also work with the vendor to ensure that, in the future, proper notifications are sent so that we might inform our customers of potential service impacting events.  If you have questions about this maintenance or experience issues as a result, please contact ICCN Operations.


Emergency: 217-265-ICCN (4226)

Email: support@ui-iccn.org

Web Ticket: http://iccn.illinois.edu/contact-us/tickets/



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