[System Outage] CITES ICCN Networking Layer 3 Equipment Upgrade – Sunday, August 11 from 5:30 AM – 9:30 AM

Begin forwarded message:

From: "Mesplay, Mark" <mmesplay@uillinois.edu>
Date: August 7, 2013, 4:20:18 PM CDT
To: UI-Integrate Event Notice <uieventnotice@uillinois.edu>, "SiteMinder Event Notice" <sitemindereventnotic@uillinois.edu>
Cc: "Smith, Tracy L" <tracys@illinois.edu>, "Skaar, Chris" <cskaar@illinois.edu>
Subject: [System Outage]  CITES ICCN Networking Layer 3 Equipment Upgrade – Sunday, August 11 from 5:30 AM – 9:30 AM

EXECUTIVE SUMMARY:

 

This notice is to inform you of the following scheduled event this Saturday.

 

On Sunday, August 11, 2013 from 5:30 AM to 9:30 AM, CITES will be performing ICCN Networking Layer 3 Equipment Upgrade.  

Per CITES, no impact to Redundant Layer 3 services on the ICCN is expected, however, due to the nature of the work, unintended outages may occur. Non-redundant services should expect several outages during this maintenance window. Optical services on the ICCN will not be affected during the upgrade.  

AITS will be halting Application Manager/Appworx batch processing during this event.

 

 If any unexpected issues are encountered, the System Status page will be updated. 

 

For more detailed analysis of these events, see the appropriate sections below.

 

OF INTEREST TO:

 

Users of the following services:

 

SiteMinder Web Agents may experience brief intermittent periods when they cannot connect to the policy servers.  Websites using CA SiteMinder may experience sporadic  500 errors during these brief intermittent periods.

 

All production Application Manager/Appworx batch jobs scheduled to run Sunday, August 11 between 4:30 AM and approx.10:00 AM.

 

 WHAT & WHEN:

 

Change Date: Sunday, August 11th, 2013 5:30 AM to 9:30 AM – planned CITES ICCN hardware upgrade.

 

WHY:

 

 Per CITES: The reason for this event is to allow engineers to upgrade the Layer 3 hardware on the ICCN.  These upgrades will provide more flexibility to the ICCN as well as provide a 100Gb upgrade path.

 

 

IMPACT:

 

Per CITES:  Redundant Layer 3 services on the ICCN will see little to no impact as a result of the changes.  Non-redundant services should expect several outages during this maintenance window.  Optical services on the ICCN will not be affected during the upgrade.

 

SiteMinder Web Agents may experience brief intermittent periods when they cannot connect to the policy servers.  Websites using CA SiteMinder may experience sporadic  500 errors during these brief intermittent periods.

 

Application Manager processing will be placed on hold from approx. 4:30 AM until 10:00 AM.

 

 

CONTACTS:

 

If you have questions about the CITES event or experience issues as a result, please contact ICCN Operations.

 

Emergency: 217-265-ICCN (4226)

 

If you have questions about halting Application Manager processing, please contact AITS Deployment.

Mark Mesplay

AITS – Deployment

Office: 217-244-2814

Cell: 217-979-7480

Or 

AITS Service Desk:

 (312) 996-4806 (from Chicago)

(217) 333-3102 from Urbana-Champaign or Springfield

 

 

 

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