Monthly Archives: August 2014

Network connectivity issue (BRK 254 Switch)

The issues may not be limited to the BRK 254 switch.

We have discovered multicast flooding on the BRK 254 (VLAN 70) switch, due we believe, to faulty NIC drivers on specific models of Dell PCs.  The issue occurs when the computers go into sleep mode, when they are up and working they are not flooding.

Bill and his team are planning to upgrade the drives this morning.

We will keep you posted.




Jamie Voyles

HSB 119

217 206-7840


HSB Data Center UPS Fault

The MGE UPS in the electrical room is currently not protecting the load (Rectifier Internal Fault).  We have placed a call for repairs and will keep you posted. 

The campus engineers have been notified not to test the Generator on HSB. 


Jamie Voyles

HSB 119

217 206-7840


Camtasia Relay Upgrade: August 19

Camtasia Relay will be unavailable on Tuesday, August 19 from 7am – 9am. 

We are upgrading to the latest version of Relay, which includes bug fixes and better integration with YouTube and Kaltura. During this time, users will not be able to record presentations. However, existing presentations will still be available for viewing. After 9am, full functionality will be restored.

Welcome Angus and Randy!

Please join me in welcoming Angus McMullen and Randy Southard to our Learning Spaces Support Team. Angus will be working 1pm-10pm and starts Monday, Aug 18. Randy will be working 8:30am-5pm and starts Wednesday, Aug 20. Their offices will be in UHB 2026. Angus earned both his bachelors and masters in Computer Science from UIS and worked in the library during his studies. Randy has a rich background in IT and higher ed, including working as the Service Desk Coordinator at Lincoln Land Community College. We are thrilled to have them join our team – and just in time for the start of the semester!