2014 Oct. 17 @9:36: The upgrade was only partially successful – the DB was upgraded, but the migration from uisappsrvprod1 to uisappsrvprod2 was not completed (due to loss of functionality. A support request has been sent to StarDevelop regarding this latter item.
LiveHelp links on the web are functioning as before, and LiveHelp for Admissions was not even acted on.
On Friday – Oct. 17, starting at 8am the ITS LiveHelp web application will be upgraded to v4.12r.
Upon a successful upgrade to the ITS LiveHelp instance, the Admissions LiveHelp instance will be upgraded.
Outage is expected to be minimal, and an update to this notice will be sent when finished.
Blackboard Learning System will be unavailable for maintenance on Oct. 4, 2014 from 6:00 to 8:00 a.m.
Blackboard is now up – 7:42 a.m. Oct. 4, 2014.
UISMEDIA1 will be upgraded to the latest supported operating system on Monday starting at 9AM. This timeframe is being used since there are only a few users on this system, most of whom are within ITS.
Chat tool service of Blackboard is now available. Sorry for the convenience. Thanks.
Chat tool service of Blackboard is unavailable at this time. Sorry for the convenience that this chat tool may cause. This issue has been escalated to Blackboard Technical Support and we are working for its resolution . We apologize for the inconvenience.