UPDATE: Dec 6, 2011 @ 07:45
The controller replacement went smoothly with no disruption of services.
The Dell Equallogic SAN is experiencing abnormal behavior in one of its controllers. Dell is sending out a replacement part tonight and we have scheduled a replacement of the suspect component at 7:30 AM tomorrow (Tuesday) morning. This should be a non-disruptive maintenance procedure that should take just a few minutes to complete. We do not expect any service disruption.
Systems Support will be migrating the following servers on the morning of Thursday, November 17, during the normal maintenance window (between 5AM and 7AM):
UISSoftricity3
UISPharos1
UISAppSrvDev2
WebWork
Once completed, each effected user/group will be contacted.
Routine system maintenance is planned for Blackboard test online learning system on October 27 (Thursday) from 5:00 to 7:00 a.m.
Update: Sep-14-2011 7:00 am
Roger has successfully rebooted the BB servers and the system is functioning normally again.
Update: 4:00 pm
Tulio, Tom and Roger have investigated the problem with the Blackboard servers and are confident that this is the same issue we experienced several months ago. The immediate fix is to restart the BB file server, followed by the app servers. Due to the critical nature of BB, we will be performing that restart beginning at 5:00 am tomorrow rather than waiting till the regularly scheduled maintenance window on Thursday. System restart time is estimated to be about 30 minutes, but could be as long as 2 hours. I will be sending out an e-mail to the campus shortly.
Tulio has shutdown all but one of the apps servers and restarted the services on that app server to get BB logins working again. BB is up again but only running on one server. More later.
Blackboard is currently not functioning. More information to follow.
The Camtasia Relay server software will be upgraded from version 3.0 to version 3.1 this Thursday during the weekly maintenance window.
New features in Camtasia Relay 3.1:
New video codec
Mac OS X Lion Support
Usage Data Reporting
Techsmith Fuse – App that allows you to use or record video from iPhone, iPad, iPod Touch and have it processed with Relay
Following the upgrade of the server, users will be notified through the Camtasia Relay recorder software that there is a new version available for download and installation.
Tomorrow during the weekly maintenance window the Edtech-ts terminal server and the Pharos print server will be migrated to Windows 2008 R2 64 bit OS’s. Also, the eDocs Xythos system will be upgraded to version 7.2.88. The eDocs upgrade fixes the login issue from Firefox 4.0.1.
The Pharos Uniprint (8.0 -> 8.2) [pharos.uisad.uis.edu] and the Microsoft Application Virtualization (4.5 -> 4.6) [uissoftricity3.uisad.uis.edu] server software will be upgraded tomorrow Thursday during the weekly maintenance window.
On Behalf Of Gorrell, Cheri
Sent: Saturday, April 02, 2011 8:15 PM
To: Banner Users
Subject: POSTPONED BDMS Xtender Upgrade for Sunday, April 3
Hello.
AITS has determined that we need to postpone the BDMS upgrade scheduled for Sunday April 3, 2011. We will let you know once we have a new date scheduled.
If you DID NOT REMOVE the Xtender 5.4 components when you installed the new components you should have not any issues accessing images on Monday, April 4. If you removed any ActiveX components, you will need to reinstall them. You can download the files at https://apps.uillinois.edu/banner/bxs.html .
Users who do not have local administrator privileges will need to contact their departmental network administrator for assistance.
We apologize for any inconvenience. If you have any problems, contact the AITS service desk:
312-996-4806 (from UIC); 217- 333-3102 (from UIS/Illinois) or servicedeskaits@uillinois.edu
Thank You,
Cheri Gorrell
AITS
Due to an AppWorx upgrade, (maintenance performed by AITS) iBuy will be unavailable Friday, March 4, from approx. 12:00 pm – 2:00 pm CST. Please log out of the iBuy system before 12:00 pm on March 4th.
We are sorry for any inconvenience this may cause.
OBFS iBuy Production Support
[From OBFS e-mail]
Of Interest to
Units using i-card web applications but not i-card’s card swipe and the public website.
Event
AITS’ maintenance of production servers will include sporadic outages of Enterprise Authentication Services (EAS) on Sunday, February 20. An EAS outage prevents users from logging in to i‑card web applications.
If you are logged in to an i-card web application before an EAS outage, you may use that application as long as you don’t log out of that session.
When
Sunday, February 20, from approximately 6:00 a.m. to 6:00 p.m.
Duration
The EAS outage period is projected at only four hours. The entire AITS maintenance period is 12 hours.
Impact to i-card Programs’ Services
i-card web queries will be unavailable.
Notes
These i-card services won’t be affected and should operate without interruption:
· i-card card swipes
· Direct access to i-card tables, views, and queries
· Chicago meal plan sales
· Chicago Dragon Dollar$ online deposits
· Springfield meal plan sales
· Springfield Campus Cash sales, vending, and other purchase transactions
Door access systems on all campuses will remain operational, as they do not rely on i-card Programs servers or applications.