There seems to be some issue with uploading files to eDocs. I am going to reboot the servers.

Thomas W Sidener

Yesterday we had an issue with the password reset page and new employees were unable to claim their netID. Josh Irons brought the issue to my attention and provided me with log files outlining the issue. Josh worked with Brian and Myself to evaluate the script files that are executed at our location. We were able to determine that the issue was located at AITS and we contacted them for support. AITS worked on the Issue throughout the day and was able to fix the problem at approximately 4:30. Josh worked with AITS throughout the afternoon testing modifications made by AITS and reporting status to them.

Thomas W Sidener
Assistant Director
Software Applications & Database Support
Information Technology Services
University of Illinois at Springfield
HSB 115
217-206-6882

“Making friends isn’t easy, when you’re a Drow.” — Drizzt Do’Urden

We received the following email from Chris Mueller.

I wanted to let everyone know that after several complaints from students of not being able to login to Blackboard, we discovered that if you type in ‘UIS Blackboard’ into Google search, you get taken to a site that looks just like the UIS Blackboard login page but the address is wrong. 

Here is the link Google takes you too: http://www.bubz2020.appspot.com/bb.uis.edu  

Sending out an e-mail of some kind might be necessary. I’ve told the student workers here tonight that if they receive any more phone calls, to have the student reset their password.

I have checked the link and it looks exactly like our blackboard site. I am sure they are probably logging passwords when someone logs in. This is a severe security risk. Someone should probably send out a message to the campus warning them of the situation.

The application development department has a new graduate assistant and she started today. Her name is Nikhitha Akula and she will be working out of Andrew’s old office HSB 105. If you are in the area please stop by her office, introduce yourself and make her feel welcome.

Thanks
Thomas W Sidener
Assistant Director
Software Applications & Database Support
Information Technology Services
University of Illinois at Springfield
HSB 115
217-206-6882

At 11:00am today (5/5/2011) I will be working with Peter Herrig from AITS to try and get the Jars on the password reset page updated to the newest version. There may be a limited downtime for the page during the changeover.

Thomas W Sidener
Assistant Director
Software Applications & Database Support
Information Technology Services
University of Illinois at Springfield
HSB 115
217-206-6882

The campus announcements were delayed this morning. There was an issue with the tomcat server causing the online evaluations to give an error. I tried to restart the tomcat service but it would not restart. I had to reboot the app server during the time that the campus announcements would have normally run. I ran the campus announcements manually this morning.

Thomas W Sidener
Assistant Director
Software Applications & Database Support
Information Technology Services
University of Illinois at Springfield
HSB 115
217-206-6882

I have updated some files associated with the Password Reset Page as required by AITS. The files that I updated have to do with gateway communication between us and the broker. Everything seems to be working but if anyone experiences or hears that someone else is experiencing problems please let me know.

Thanks
Thomas W Sidener
Assistant Director
Software Applications & Database Support
Information Technology Services
University of Illinois at Springfield
HSB 115
217-206-6882

We are currently experiencing problems with edocs. We are resetting all the connections to see if that fixes the problem. The eDocs system should be back up momentarily.

Thomas W Sidener
Assistant Director
Software Applications & Database Support
Information Technology Services
University of Illinois at Springfield
HSB 115
217-206-6882

If you have an iPhone or iPad and you would like to use them to participate in the internal ITS instant message application, there’s an app for that. We have found that an app called Talkonaut can interface with our instant message service. Just go to the app store on your device. Search for Talkonaut (it has a picture of a rocket on the icon). Download the app and use yournetid@im.uis.edu as the username and your normal password to complete the setup. Once you have the app setup you should see a list of all the users already using the messaging service.

Enjoy
Tom